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Overall Rating: 4.544.544.544.544.54
Support4.664.664.664.664.66
Features4.564.564.564.564.56
Performance4.44.44.44.44.4
Price4.754.754.754.754.75
Website4.34.34.34.34.3
Uptime4.64.64.64.64.6

Badges and Awards:

Minecraft Forums Approved Host Verified Business

Reviews for other games or services:


Tree Puncher

Affordable
Basic 5-player Minecraft servers start at $5.00 per month with Bukkit and Canary server mods available for an additional 50 cents per slot. Mods include extra RAM and processing power.

Uptime
Kerplunc strives to provide upwards of 99.9% uptime by offering Minecraft servers hosted in professional datacenters on enterprise-grade hardware.

Location
Choose from a variety of server locations in the United States, Canada, Europe, and Australia. Utilize our location speed test to determine the optimal location for best performance.

Instant Setup
Play instantly! All Minecraft servers are setup immediately and ready to play within minutes of ordering.

Payment Methods
Pay using a variety of methods including PayPal, AlertPay, Credit Cards, Moneybookers, Cash and Check. Billing is completed monthly and invoices are pre- generated.

Refunds
Not satisfied with your purchase? No problem. We offer full refunds up to seven days—just contact our support department.

Easy Updates
Enjoy flexible gameplay by easily and instantly updating your install at any time through the GameCP web interface.

GameCP Panel
All Minecraft servers utilize the user-friendly GameCP panel which helps you to easily edit settings and reboot your server.

Customize
Need help? We offer support for both Bukkit and Canary mod’s—just use our support system. Additional, you can install whatever plugins you’d like.

Free Trials
Want to give TreePuncher a try? We offer 48 hour trials, order them here.

Free Mumble
Every order includes a free 10-slot Mumble server! You will receive more information upon ordering

Free Website
Every order includes free web hosting! You will receive more information upon ordering.


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There are 94 Positive and 5 Negative reviews of “Tree Puncher” sorted by most recent.

Review by Chozo UNITED STATES UNITED STATES, March 22, 2014

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I enjoy this service very much. As far as I have searched, it’s rare to find such a value of service for such an inexpensive price. I’ve enjoyed it immensely. I was in a situation where I needed a server immediately. Within moments of paying, I had one.

Setting up couldn’t have been easier. Even for me, who had never run a server before, I found it simple to bring up all features. I was able to jump in right away. Curiously, the only problem that I have had so far, was the comfirmation email with my username and password. Twice I have used this service, and each time the email came without the username. However, an email to their customer support fixed this problem right away.

The website itself is divided into two sections and both are quite manageable and streamlined. Overall, I have nothing but positive marks to give to this service and hope to continue using it for much more time to come.

Agree or Disagree: Thumb up 0 Thumb down 0

Review by Althoren UNITED STATES UNITED STATES, November 5, 2012

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No web console, no web control other than restarting the server or wiping it clean. Or adding patches.

No Backup feature or auto restart – This is huge, your server runs so much better with a daily restart.

There was some OK features before they ‘upgraded’ now the web console doesn’t function at all.
VERY in expensive service, but you really don’t get much.
Server would often say online in web console but say “Can’t reach server” in minecraft, and then awhile later it’d just start working. I’m sure it’s very overloaded server.

I tried submitting a ticket about it, and 6 hours later I got the response “are you using the most current client version” .. … seriously ? They were very unhelpful in troubleshooting the issue and recommended starting over from scratch. I paid for a 12 player server and had a max of 5 people on at a time, still had lag issues. With no active redstone circuits, just reactive ones.

I had constant service interruptions for a whole week into my 2nd month of service, they refused a refund.

I switched to multiminecraft and they have so many web tools available (including a server restart scheduler). You can zip up your world and download it as 1 file much better and faster that way. Night and day difference in quality of web control for 2$ more a month.

Well-loved. Agree or Disagree: Thumb up 35 Thumb down 9

Review by Steameater[amendes] UNITED STATES UNITED STATES, October 31, 2012

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Hidden due to low comment rating. Click here to see.

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Review by mrtiddlywinks UNITED STATES UNITED STATES, October 18, 2012

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Great server up and you have total control over it. They also have great costumer support and if you a problem they will get on it as fast as they could.

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Review by ratata AUSTRALIA AUSTRALIA, October 6, 2012

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An excellent server Tree Puncher (Kerplunc Gaming) that provides wonderful seamless minecraft game play. Very little lag and I would consider it to be one of the best servers to play in in general.
My server is a 10 slot server but it is quite popular due to the fact KERPLUNC GAMING provides a lag free server.
The uptime for the server is also very high however spot outages have occured here and then. Otherwise uptime would be in the 98% region. The prices are also very affordable and reasonable and KERPLUNC as very good service and they aid in providing the best control of your Minecraft Server. Overall a Host Company that deserves a lot of recognition!
An Agree on my part!!

-William

Hot debate. What do you think? Thumb up 11 Thumb down 10

Review by Artemis_Virmir UNITED STATES UNITED STATES, October 3, 2012

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Tree Puncher (Kerplunc Gaming) is a wonderful server host I purchase a H/M server today from them and the moment my payment was confirmed my server was up. The server itself is lag free and in general runs super smooth. The pricing is fair given the superiority of their services. The only mildly negative is their support response time sometimes its instant and others it’s slow. This might just be due to lack of staff considering they are fairly new and will likely improve over time. Over all I give them a 5/5 and strongly recommend you purchase their services.

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Review by BenSandberg UNITED STATES UNITED STATES, October 3, 2012

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I’m new to minecraft server hosting and I have found this server host to be very reliable and easy to use. I run a simple private bukkit server for me and a few friends and it has worked well for us. The site does provide tutorials and guides to using their admin control and getting your server set up, the only complaint is that it took me a while to find these guides. It would be nice if there was a simple help link on the admin control. But the main point is that they have them and they are very instructive. I have only had a few crashes in the 3 weeks I’ve used the services and they happened because of a needed update of Bukkit and not because of their servers. I took one point off of support because it wasn’t clear to me at the beginning that the only way to change the server.properties is through their own system. Every time I tried to change it in the txt file it would revert back to the standard.

Agree or Disagree: Thumb up 6 Thumb down 8

Review by HelpfulShaun UNITED KINGDOM UNITED KINGDOM, September 20, 2012

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I am absolutely amazed at these guys. The support response time is insanely fast, and very helpful! The people there really know what they’re doing.
I’ve never had any troubles with my server from them.
At the moment, I have a 5 slot private Bukkit server, but plan on buying a second server of at least 50 slots pretty soon! I look forward to getting it!
Brief conclusion:
Fast and knowledgeable support
Great control panel
Virtually no server lag
Not crashed once (even under intensive use).

Hot debate. What do you think? Thumb up 8 Thumb down 15

Review by Wyatt619 CANADA CANADA, September 16, 2012

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It’s great! I have never had troubles with this host! I recommend it for everything, from 100 player public servers to 5 player private servers! there is virtually no lag at all. overall a great host!

Hot debate. What do you think? Thumb up 6 Thumb down 11

Review by PiratedNinja UNITED STATES UNITED STATES, August 31, 2012

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It’s a good service, it’s cheap and perfect for small servers for a group of friends.

Hot debate. What do you think? Thumb up 6 Thumb down 11

Review by charlie0102030405060708 UNITED KINGDOM UNITED KINGDOM, August 31, 2012

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A great server host. I would highly recommend to any new hosts or experienced hosts. A great resonable price with lots of chances to get samll discounts. Fast payment transaction and great support. 99% uptime I have had so far. The free website and mumble is really helpful for getting your server more popular. Thnks treepuncher for all your support

Hot debate. What do you think? Thumb up 6 Thumb down 9

Review by Cieronph , August 30, 2012

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TreePuncher is honestly one of the best providers i have ever seen, the prices are not the best iv’e seen however the service is defiantly the best iv’e ever experienced and more than makes up for it. Tree Puncher is an amazing choice for not only small new servers but also larger servers looking to expand. I as an admin of well over 10 servers in the past would defiantly recommend this for anyone wanting a change in provider.

Hot debate. What do you think? Thumb up 6 Thumb down 9

Review by Ekstemi FINLAND FINLAND, July 22, 2012

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One of the best Minecraft hosting providers out there! Really fantastic prices and uptime. I have never experienced any downtime under this month. I bought the server for my friends to play Tekkit, and one unique thing with Kerpluncgaming is that they have combined playerslots with RAM. No need to hassle about how much RAM I have to get. I don’t know if Kerpluncgaming has support members 24/7. It took 12 hours until they answered, still VERY pleased with the service. Thanks and keep up the great work!

Agree or Disagree: Thumb up 5 Thumb down 7

Review by Zack50496 UNITED STATES UNITED STATES, July 20, 2012


It’s the best and easyest server hosting website, also really cheep prices

Agree or Disagree: Thumb up 5 Thumb down 6

Review by LupinIV , July 17, 2012

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I wouldn’t recommend this service to most people.
The vanilla server that I had was crashing a lot and the control panel was often very unresponsive due to server lag, or something. Fairly often when I was told by my son that the server was down I couldn’t get through the control panel screens in order to restart it.
Their CS was very quick but generally not helpful. Seemed like they were more concerned with answering quickly then they were with answering correctly.
In a earlier review someone said that they were having access issues and it was the same for me. CS actually had to change settings to give me access to some files that were supposed to be automatic.

Well-loved. Agree or Disagree: Thumb up 17 Thumb down 5

Review by ricebunny UNITED STATES UNITED STATES, July 11, 2012

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I’ve bought servers from this website twice, the first one was 4 months ago and it ran great. Uptime on that one was about 80%, with only 2 players at a time with no plugins.
The second server however (most recent), was great the first day almost no downtime. But the second day was hell, uptime the second day was down to 40%. They did offer to look at the issue to try to fix it, but by that time we were fed up with the service and decided to look for a more reliable host.

Ps: I should mention that the control panel on kerplunc is VERY VERY VERY slow, specially at first. So extreme patience is required, it almost took me 2 hours to finish setting up both servers. 2 hours of which I could’ve spent playing.

Well-loved. Agree or Disagree: Thumb up 13 Thumb down 2

Review by Shannon , June 29, 2012

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There control panel is slow, the server lags a ton, and u get disconnected every few minutes. Customer support responds quickly, and they try to help, but they usually don’t do much good. Overall i would say they aren’t very good.

Agree or Disagree: Thumb up 11 Thumb down 2

Review by night0fdarknes5 , June 27, 2012

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Kerplunc is a great hosting service, during the time I have been with Kerplunc the server hasn’t dropped out once a there has been no lag. The service was cheap and came with free website and mumble. During my time with Kerplunc they were quick and friendly in answering any questions or queries I had. Kerplunc is LEGENDARY!

Agree or Disagree: Thumb up 4 Thumb down 6

Review by Manimal100 UNITED STATES UNITED STATES, June 16, 2012

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I used a Treeapuncher server for two months and it was fantastic! I did the 48 hour free trial and loved it. I bought a Tekkit server and a Bukkit server shortly after. I asked them to install a few plugins for me and it was finished in less than two hours. My friends and I had so much fun on the server. I recently found a slightly cheaper server with a more user friendly control panel. It’s called MPServ. But I still prefer TreePunchers customer support. The best feature on MPServ is their plugin list. They have an automated plugin installation system so you just have to select which ones you like, and they are added in seconds. Maybe TreePuncher would add that? Fantastic uptime, slightly confusing website, and great performance. Anyways, very pleased with my experience and would recommend it to any of my friends.
-Manimal100

Agree or Disagree: Thumb up 4 Thumb down 7

Review by Bobby CANADA CANADA, June 9, 2012

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Great host! Very happy with them :)

Agree or Disagree: Thumb up 4 Thumb down 6

Review by Chris Barrett UNITED KINGDOM UNITED KINGDOM, June 8, 2012

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They have a great service, friendly support which are quick and responsive and happy to help. The price is amazing for what you get £5 for 5 people! works great for me and my friends, i have a UK server and it runs smoothly! great and easily accessible control panel too :D
Great server hosts, i shall be sticking with them for a while to come!

Agree or Disagree: Thumb up 5 Thumb down 7

Review by CJR1516 UNITED KINGDOM UNITED KINGDOM, May 25, 2012

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I think tree puncher is a good host and quite affordable. Good site to use.

Agree or Disagree: Thumb up 5 Thumb down 5

Review by Kerwin UNITED STATES UNITED STATES, May 3, 2012

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Great Service! They really know how to run a great minecraft service. Their pricing is really fair and cheap.

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Review by HoneyBee123 AUSTRALIA AUSTRALIA, April 29, 2012

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Hidden due to low comment rating. Click here to see.

Poorly-rated. Agree or Disagree: Thumb up 12 Thumb down 25

Review by NEDCraft UNITED STATES UNITED STATES, April 29, 2012

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At first i was looking for something just to host my Ip, but then i stubbled upon Treepuncher, and I just HAD to get one of their servers. Their Prices are Phenomenal and the server itself is as well. For the next couple of years i can guarantee Treepuncher has my business!

Hot debate. What do you think? Thumb up 8 Thumb down 14

Review by Ryan AUSTRALIA AUSTRALIA, April 28, 2012

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Bought a 23 slot server and was VERY dissapointed. My server was crashing every 4 hours due to their servers being incorrectly configured. I tried to seek out support for the problem but all they could tell me to do was to delete plugins as it was my fault. I have since moved server to another host and suprise suprise it hasnt crashed once in 2 days, and it also never did on the old server I was on before.

Sort your bloody servers out and get your support sorted out before you try to steal peoples money again

Well-loved. Agree or Disagree: Thumb up 46 Thumb down 23

Review by MrNinjaSocks UNITED STATES UNITED STATES, April 20, 2012

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Kerplunc does a fabulous job delivering some of the best servers. The price is low, the support is GREAT and the quality is amazing. My only complaint is the website to configure the server is a tad slow. Besides that everything is amazing. Can’t beat $5/month for a server and free mumble server. This is awesome!!!

Hot debate. What do you think? Thumb up 9 Thumb down 15

Review by Savage , April 16, 2012

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After a friend and I did much research on server hosting, this is the best by far. 5 diamonds!

Hot debate. What do you think? Thumb up 7 Thumb down 15

Review by Kaeden UNITED STATES UNITED STATES, April 16, 2012


This service is absolutely amazing! I got my server set-up instantly, and got my free voice, and web server up too! TreePuncher is an absoloutely amazing host, if your looking for quality being cheap! They’re awesome!

Hot debate. What do you think? Thumb up 5 Thumb down 14

Review by zak195 UNITED STATES UNITED STATES, April 16, 2012

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Customer support is patient and kind.

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Review by MrZombor , April 16, 2012

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Hidden due to low comment rating. Click here to see.

Poorly-rated. Agree or Disagree: Thumb up 6 Thumb down 20

Review by leonidasmark GREECE GREECE, April 11, 2012

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I have the 5 slot bukkit plan (the cheapest there is), at 7.50 USD a month (6 euro) and I’m very pleased with the server and their service. No lag, and relatively low ping for my distance with the UK server.
They also gave me a 50% off coupon on my first purchase so I bought one month of a 10 slot teamspeak 3 server for 2.5 USD (2 euro), down from 5 USD/month.
Very happy with their service. :)

Hot debate. What do you think? Thumb up 5 Thumb down 10

Review by BobTheKiller510 , April 5, 2012

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So glad i found this! instead of only being able to run my server when im home i can now have it always be running! for me it is $15 a month for 10 players and bukkit. if you have other friends you can split the cost so each person only has to pay a little bit. me and 3 friends split it so we each only have $5 a month. Amazing! Recommend a lot!

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Review by pi653 UNITED STATES UNITED STATES, April 4, 2012

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Ok, to start I have used this host for 6 months now and it has been great, really good, never any lag and very rare downtime and very quick replies to my tickets. There is only 1 thing I have noticed wrong with this host, it is incredibly easy to hack, i mean the control panel isn’t even https. My server is getting hacked 2 times a week now, by children. I have never hacked in my life but I was wondering why it was so easy so I watched a few videos on hacking and sure enough after about 40 minutes of learning how to hack i got into my server without the username or password, only the server ip address. My server now suffers from lots of downtime because people can just hop on my server and shut hit down, I don’t know if this is normal for hosts, but if it is my server will probably just be shut down otherwise I will just be finding a new host.
Other than the security, this host is really good.

Hot debate. What do you think? Thumb up 12 Thumb down 9

Review by Jobi_Wan1 , March 27, 2012

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The servers they provide are fantastic. the service is perfect. I get a response in about 1-2 hours which is amazing. the only complaint I have is I don’t have enough money to pay for more server space. :3

Hot debate. What do you think? Thumb up 4 Thumb down 12

Review by osouno UNITED STATES UNITED STATES, March 27, 2012


Kerplunc hosting is the best host i have ever used!!!!

Hot debate. What do you think? Thumb up 5 Thumb down 11

Review by Djcjay UNITED STATES UNITED STATES, March 20, 2012

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I do not recommend doing business with them.

—————————————

- Ordered a dedicated IP, but never got it.
- Their automatic setup gave me the wrong port after I paid extra money for it.
- A week had passed and I still don’t not have my dedicated IP.
- Several customer reps responded without reading the past ticket history and I had to keep reminding them about things.

I had my bank cancel the payment to them.

—————————————

I do not recommend doing business with them.

Hot debate. What do you think? Thumb up 21 Thumb down 14

Tree Puncher Reply:

Hey Djcjay,

We are sorry that you had this issue, it was due to the fact that at the time of automated processing the dedicated IP’s for your server location were out of stock so our automated set-up gave you a different IP (March 9). Once we discovered this was the case we offered account credit for the dedicated IP charge until we could obtain a dedicated IP for you (March 12). We apologize for any inconvenience this caused you. We at TreePuncher always try to accommodate as best we can, in a short and timely manner. We are sorry to have lost your business, if there is something more we could do to help please let us know.

(Support Tickets range from March 10 to March 12 when the issue was found and resolved to the best of our abilities, till March 16, where cancellation of services within the refund period were requested and everything was returned. Several conversations took place throughout the process.)

TreePuncher Representative

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Review by Dagree400 CANADA CANADA, March 20, 2012

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TreePuncher is a very good host. I like the control panel, the support, and almost everything about TreePuncher. One thing I don’t like is that you have to pay per slot. I personally prefer to pay for ram and choose my slots. Other from that TreePuncher is one of the best Minecraft hosts I have been with.

Hot debate. What do you think? Thumb up 4 Thumb down 11

Review by KyleADunn UNITED STATES UNITED STATES, March 19, 2012

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These guys know what they are doing! Support gets a 4/5 only because there are so few of team members running the operation. Even at that, though, they do an amazing job. Features gets a 5/5, because they have pre setup dedicated bukkit, tekkit, and canary servers for you to have! Performance/Uptime is 5/5, because my server has never gone down. Only when I restart it for bukkit related reasons. Which by the way, is very simple to do. There is no lag, the servers are amazing. Price is 5/5 for the amazing value! I pay $9.50/month for 5 slots of a dedicated bukkit server. Donations to your server are also available, making it easy to get help from friends. Website gets a 4/5 only because of the maintenance theyre going through.

Agree or Disagree: Thumb up 3 Thumb down 7

Review by RyuMomochi UNITED STATES UNITED STATES, March 12, 2012

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Not a bad site. Could have better hours for technical support but so far easy to set up and control. I’d recommend it to a friend. :3

Agree or Disagree: Thumb up 3 Thumb down 6

Review by Lord Talon Nightwinter , March 4, 2012

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Awesome host so far. Loving it. Fast support!

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Review by Jack UNITED KINGDOM UNITED KINGDOM, March 2, 2012

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Kerplunc really are a great host. If I’ve had a problem they yave always responded to my email in under 4 hours and for the price you play you get an excellent server. I have never experienced any lag issues. The only reason why website is a 4 is because the control panel can sometimes get a tiny bit confusing and uptime is 4 (wish there was one between 4 and 5) is because I couldn’t get onto the control panel for a little bit after the 1.2 update. I recommend.

Agree or Disagree: Thumb up 2 Thumb down 5

Review by Coke457 CANADA CANADA, March 2, 2012

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Tree Puncher is an amazing server hosting company that lets me and my friend play for hours and hours at a time with no lag. And my computer is a slow piece of crap. They have prices that are affordable under any budget, a bucket server for me and my friend is only $7.50.

They supply you with a 48 hour free trail if you want to test out all of the features. When my trial ended there was no more of a question, Tree Puncher was for me. I bought a server and invited 5 of my friends on it. We all had a great time, playing in creative mode and blowing stuff up. And the best part is, it was all lag free.

If you ever have any questions at all you can e-mail their amazing service and they will reply in hours time, always friendly and always determined to help. They offer refunds after the first month and you can cancel your server at any time you wish.

Most company say they have 99,9% uptime, and lie but Tree Puncher’s servers are always up, and you can update them to the current version of Minecraft any time you wish.

Also, if you order, you get a FREE website and a FREE mumble. And they are both great and look professional.

I recommend the the highest extent that you try out this service. You will NOT regret it.

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Review by timo395 NETHERLANDS NETHERLANDS, March 1, 2012

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This is the first time I have hosted an Minecraft server with a company and so far I really liked it. It took a while for the server to be given to me but that is all right. From the website it is not clear how much extra ram or progressing power is given to the server if buckit is picked, I would like to known that because picking buckit costs extra money and my server does not really need buckit because we want a vanilla server without any mods or cheats. So far the server has been pretty good not really laggy but the future will tell. There is FTP access to the server so you could change stuff if needed. The price is all right but I am questioning if there is really a difference between vanilla and buckit ram and progressing power.

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Review by Natethegreat96 , February 29, 2012

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Amazing Hosting Cheap and built to last!

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Review by xanasten UNITED STATES UNITED STATES, February 26, 2012

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This was my first experience with a dedicated Minecraft host. Starting with the positives, the price structure is very fair and the add-on support is nice as well. The website provides many options, most of which are intuitive and easy to use.

However, as a previous review has stated, the server was prone to kicking everyone that was logged in every 30 minutes to an hour, and connection quality varied greatly. Part of this may be due to the service being located in Phoenix, Arizona, while I live on Califonia’s coast. This is part of the problem though, as Treepuncher has very few hosting locations.

When we tried contacting them about our connection issues, they were unhelpful and went on to mention that they didn’t see a lot of use. My friends and I don’t have time to constantly play, we can only get on for a small while after work. I don’t see why they would even bring this up. In fact, with my group not playing constantly, these connection issues matter to us even more.

The last issue is a small one. With all the ease of using Treepuncher’s website, it has a considerable amount of load time between pages.

Overall, what you get with Treepuncher is an affordable, easy to use and somewhat reliable server. I wasn’t happy with the support they offered, but who knows, everyone has different experiences.

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Review by Lark774 UNITED STATES UNITED STATES, February 14, 2012

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This is my first host, mostly because it’s cheap and i wanted to play with some irl friends. Somethings i really love about this server is the service. Pretty much every ticket you send in is replied in 30-45 minutes. They do things for you that you dont know how to do (like transferring map data). The only thing wrong with it is the uptime, and its not THAT bad. about every 3 or 2.5 hours it seems like someone at Kerplunc trips over an ethernet cord or something, but its pretty much 95% uptime.

I’d reccomend this for small servers.

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Tree Puncher Reply:

Hey! Thanks for the kind words.

It sounds like there might be an issue going on, that crashing should not be happening. Could you contact our support department? We’d be happy to help!

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Review by dhpodcast UNITED KINGDOM UNITED KINGDOM, February 12, 2012

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We’ve just set up our Kerplunc account and we’re thoroughly pleased with the service we have received. The server was set up instantly, there’s no lag whatsoever, and the price is really affordable. All in all, Kerplunc Gaming has provided us with a much easier way of making Minecraft videos at a brilliant price!

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Review by jj4091 , February 9, 2012

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This is a really good host. I had a few problems starting out, but the staff is very responsive and knowledgeable in this field. If you’re debating on what host to go with, look no further. These guys have a great service to offer!

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Review by ssnoah UNITED STATES UNITED STATES, February 7, 2012


This is a awesome server host it is cheap and runs with no lag

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Review by Matsurika CANADA CANADA, February 4, 2012

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Okay!
Point 1 – Horrible Company – I will NEVER recommend this — even to my worst Enemy.

Set up for a Tekkit server was easy and fast, I’ll give them that, but for the following 48Hours, I’ve been fighting with them trying to get our server running properly…. We were having constant lag issues (not just one computer, but everyone who joined the server – whether there was 1 person or 5…), Problems with the server crashing… Just unplayable.

They found the issue, about 24 hours after our first ticket was submitted, and advised that they would like to move our server as the automated process (remember that setup was easy and fast….) FAILED, and that they need to take down our server for a few minutes to rectify the issue. This would cause a change in our IP address. So something went wrong — okay. I replied back within 5 minutes of getting this e-mail assuming they would get right to it. I kicked everyone off the server, turned it off, and told them to keep off while this is going to go on… After about 20 minutes, my husband and I watched a TV show, while this is going on, I was prompted with a ‘how can I help you’ chat box. I was speaking with Jameson who told me their it is home for the day and there was nothing he could do but put a flag on the ticket. I’d like to point out that Chat people don’t like to finish their conversations with you — When they feel they’ve said enough – they don’t reply to a simple question such as — “What are their hours?”.

So we played minecraft – barely playable – for the rest of the night…. At 3:45 AM – the server got ‘switched’ … we got an automated message stating the server was switched, but the IP was the same. So I sent in a response asking if the switch was completed – because I was advised the IP would change and it hadn’t. Waited about 15 minutes, put in another reply showing our console lines because we were having massive lag again. Finally, after another 5 or so minutes I sent in another response asking if there was another way to deal with this as I don’t want to do this all day (meaning another day of crappy minecraft) – About 30 minutes after my last reply, I get a response saying that they are busy, to be patient, and asked if we have mods.

At this point, I didn’t see the point in dealing with this anymore – for the 2 days that we’ve had this service – it’s been nothing but crappy response times from their tech support, very little information provided from them, and very little effort to fix our problem. I’m sure I’ll be able to find better business else where. So! That’s exactly what I replied with in the ticket. I advised that I would like a refund as we will be taking our business elsewhere.

From there, I logged into the FTP server to copy our server, and while doing so, it got taken down…

SO after all of this, and their minimum response time being over 30 minutes, they sure jumped the ball and replied within 2 minutes of me wanting my refund and taking down our server. I had a chuckle at this.

I was not being very difficult, was never I-rate, was very professional, but — I didn’t get the service that I was paying for. I work in IT supporting users within our company, and if I worked like this – I’m sure I would be fired by now.

So a look over my rates:
Support: – Garbage
Features: – Pretty good, considering we wanted tekkit, and they had it.
Performance: Garbage
Price: I’ve found better elsewhere – Just didn’t look hard enough
Website: Horrible, their admin panel is extremely slow, and they have 2 websites — can actually be a little confusing.
Uptime: Well – we were up for 20% of the time we had the server…. This is taking into account that 70% of the time was barely playable – thus in my opinion — DOWN

Save yourself some time – They are fine for their refund – (I’ll need to go check it to be certain) – but DO NOT use this host… they are horrible.

Well-loved. Agree or Disagree: Thumb up 29 Thumb down 11

Review by WithanH , February 3, 2012

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Great customer service, had an issue early on but the replied to my ticket within the hour and had it resolved.

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Review by ipodmypod300 UNITED STATES UNITED STATES, January 31, 2012

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I love this hosting company! They are the best by far, and I can’t find anyone better! I would recommend this to everyone I know! I had trouble at first, but their support team is excellent, and their price is amazing! Easily the best service on the web!

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Review by chipf0rk GERMANY GERMANY, January 30, 2012

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The former hoster of our Australian Survival&Creative server, Four Realms, has decided to stop their service, so Smurphy88x and I looked out for a new hoster, and after comparing different ones, we ended up choosing Tree Puncher.

Tree Puncher, or rather, Kerplunc Gaming’s Minecraft hosting branch, is an highly flexible and affordable service. You’ll get a fair amount of RAM (60MB per slot) and can choose between four different server types, of which we’ve chosen Bukkit, as we used to have a Bukkit server already, and it’s also the best MP mod in our opinion.
The Support gets a full 5/5 from me, as tickets are answered, resolved and being worked on quickly and in a friendly manner.
The features get 4/5 from me, but the 1 missing is just because there’s no SSH (unix shell access), but most people wanting to run a Minecraft server don’t even know that such a thing exists.
The Performance is excellent, the server (located in Australia) runs smoothly and I don’t have any lag, even though I’m accessing it from Germany.
The Prices are more than fair, and they are getting a big plus because you can alter your server plan at any time to fit your needs. 5/5.
The Website just gets 3 out of 5, not because of the public part of the website (treepuncher.com, kerpluncgaming.com), which is designed well and pretty nicely usable, but because of the Panel you’ll be able to access your server with.
The updating of the console is very slow, it’s confusing and partly redundant (as for some options being there twice). The good things about it are that you can manage your Minecraft server itself, and your (free!) Mumble server too over just one panel, and that you can edit the files (config files of plugins, for example) of your server directly there. Anyways, McMyAdmin would’ve been the better choice for a web panel, and I’d like to recommend using it instead to KerpluncGaming.
We’ve been at Kerpluncgaming for just a few days, but the uptime has been perfect so far, and I don’t expect this to change. 5/5.

My final words: the coolest thing for many users will probably be that they’ll get a free 10-slot voice server, no matter what hosting plan they choose, and even a small webhosting package with 100MB of space and 1GB of monthly traffic. The webhosting package can also be of great use when you’re having any plugins that require a MySQL database to run probably (that was LogBlock, in our case), as the webhosting plan includes one.

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Review by Syukaan , January 21, 2012

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Kerplunc is an awesome website for hosting servers… first one and best experience yet.. prices are MUCH better than the other ones and has fast service and fast help.!

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Review by ferrousphantom UNITED STATES UNITED STATES, January 20, 2012

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Just got Treepuncher, after hosting the server on my laptop for a while. looking forward to 24/7 and no lag, and heard treepuncher is the best, not dissapointed.

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Review by xellosmetallum UNITED STATES UNITED STATES, January 16, 2012

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This is my third server I have tried so far and it the best. The prices are awesome and they support the mods and other options I require for my server. The lag is totally non-existent and service is quick and courteous! The only bad thing I can say about this host is the control panel for the server is a little clunky but once you get used to it, its not so bad. If you need to find a host for tekkit or any modded minecraft server you should definitely give these guys your business!

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Review by RenderFarm UNITED STATES UNITED STATES, January 14, 2012

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Kerplunc is the first company I have purchased a Minecraft Server. I first chose them because of their excellent prices, and am glad that I did! I have never had any problem with my server, and their online control panel is great. 100% uptime and absolutely no lag!

That is not the best part about Kerplunc Gaming though, what really sets them apart is their amazing customer service! I mean REALLY AMAZING! I have sent them countless emails either about technical questions or just about anything regarding their service. I have never waited more than about 2 hours for a response, with 20 minutes being the fastest! This is why Kerplunc will be my server host for as long as I need a Minecraft server.

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Review by Sinate AUSTRIA AUSTRIA, January 9, 2012

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My first time using hosting services, very quick to set-up and use. No problems at all, server performance is pretty good with a price that matches, would definitely recommend.

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Review by 544nick101 UNITED STATES UNITED STATES, January 5, 2012

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I have tryed out about 4 minecraft host and none of them were as good as Kerplunc Gaming, best host out there!

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Review by In_it_to_Winnett UNITED STATES UNITED STATES, January 4, 2012

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I’ve been using TreePuncher.com / Kerplunc for about month now and hail praise. Pride and Glory is unprecedented customer service! Minimal downtime, but should any problems arise support tickets are answered expediently (20 minutes max in my case!). Staff is extremely friendly and helpful. The client page is easy to navigate. I recommend viewing the Knowledge-base tab before trying to do anything with files. Admittedly, there are some gaps in the tutorials, but they do point you in the right direction. Any search engine or YouTube search can fill those in. Overall – 4.9/5!

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Review by Sky Block Fun CANADA CANADA, January 3, 2012

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Hello, My name is Duncan. I have had a server with tree puncher for around 2 days. I hated it so much I left! The control pannel is not good for people who are new at managing a server. It is very hard to navigate around in it because everything you click says “You do not have access to this file.” Don’t go with tree puncher! save yourself! Go with Maxgree or MC Pro hosting! MUCH more user friendly.

Hot debate. What do you think? Thumb up 8 Thumb down 9

Tree Puncher Reply:

I’m sorry that you felt that way, if you haven’t already please contact our support department at contact@kerpluncgaming.com and we’d be happy to provide you with a full refund.

I’m not sure what you are talking about with the “You do not have access to this file”, you get full FTP access to your server and can modify all files

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Review by Candifox , December 25, 2011

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Any shortcomings that tree puncher has is MORE than made up by it’s AMAZING support. I had a slight problem with the automated setup when I purchased my server (there were some latency issues) but as soon as I put in a ticket the problem was resolved and corrected within hours of my request. =D

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Review by mpimatt UNITED STATES UNITED STATES, December 18, 2011

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Very satisfied with server and customer service. Cannot recall any significant downtime. Prompt, friendly email responses to all my questions. Would highly recommend.

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Review by Chewbacca987 , December 18, 2011

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I haven’t purchased a server yet, but the help was amazing, a lot better than the help emails on xenon servers, as my email was replied to in under 10 minutes.

Awesome help!

I recommend tree puncher and Kerplunk to anyone who wants to run a server

Ps, I did use a server, and it was awesome, but I had to shut it down because My Internet was failing, so I couldn’t keep It up and running.

My only problem was that the console was not kept up to date, so it would display my server as up, even when it was down.

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Review by Vikingman1997 NEW ZEALAND NEW ZEALAND, December 17, 2011

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Tree puncher is AMAZING, their support is fantastic, with really quick replies and they always know the answer to your question .
The FTP access is great and makes everything easier. The knowledge base is in depth and tells you everything you need to know to get your server running. It even tells you how to easily downgrade to vanilla while bukkit updates, with just one file creation.

There is NO LAGG ,what so ever which is fantastic, even though the server is in a different country.

Ohh did I mention the pricing is great

Best server host I have ever used

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Review by Huskehn UNITED STATES UNITED STATES, December 16, 2011

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Very good and robust host. Decently built website, very cheap, had absolutely no problems with performance. The moment I joined the server to the moment I left was completely lag-free and it was setup almost instantly after my payment was received. Included is an rcon server, which can certainly be useful, and by default all of your passwords are randomly generated and relatively secure (security is certainly a concern with hosting any kind of server and you should be sure that your host is using secure practices before sticking with it). I haven’t tried any other hosting companies but I’m very glad I went with this one. There’s a lot of available discounts and I’m very happy with the price to performance ratio of the site. You can directly edit the config file (even for offline-mode=false)! Would certainly recommend to friends. It’s very convenient having a server available to you 24/7. I used to run a server from home, but due to security issues I decided to go with a third party host instead of trying to leave a computer running constantly at home and having to give out my IP address to everyone. As far as security goes, this is much better than running it at home. You won’t get a default Minecraft port (25565) unless you pay extra, but that’s really a very minor inconvenience. While Bukkit and other features of that nature are also a slight bit extra, I prefer vanilla anyways. If you really want those features, it’s still probably the best price/performance ratio you could possibly find for a Minecraft host.

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Review by bog819 CANADA CANADA, December 7, 2011

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This service is excellent, no lag, easy file switch and very good customer service.I will recommend this to anyone wanting a cheap and good server hosting.

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Review by iCanon UNITED STATES UNITED STATES, November 23, 2011

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I had my server hosted by Kerplunc for 2 months now. Their customer service and pricing is top notch, about a 2 hour wait time maximum to hear back from them on any issue.

The server is almost always up, but there is always an issue with lag and random disconnects. I have been talking with them for 1 1/2 months now about the lag. I have gone through everything I could with them before I recently decided to move to another server. I loaded a new, fresh world and still got the disconnected, I upgraded the server to 1 gig of RAM and get disconnected with only 2 players online. They switched me to another server and it was still an issue. The server would be offline at random intervals everyday, the time it’s offline ranged from a few seconds to 15 minutes.

This is my experience with Tree Puncher using the Arizona servers. If you decide to go with them I suggest staying away from the Arizona servers. One person who lived 22 miles was having the same issues.

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Review by Dirtyfouts UNITED STATES UNITED STATES, November 21, 2011

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I highly recommend this service. They ALWAYS reply to tickets ASAP (within 24 hours at the VERY most, and even within 20 minutes at the fastest I’ve had). Truly remarkable customer service.

They always know the answer to your question, instead of sending you through loops and to other people and wasting your time.

The price is great. so worth it. The only complaint I have is the server sometimes won’t connect, and I have to keep reloading minecraft, but I think that’s a minecraft issue, not tree puncher, seeing as the server is always up in the server select screen.

=]] 5*’s

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Review by Harry_on_P NEW ZEALAND NEW ZEALAND, November 9, 2011

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Tree Puncher Minecraft servers are the best in the world.

They have servers all over the world all with the option to have mumble or bukkit/canary including U.S.A, Europe and Oh yes Australia. There prices are competitive (around $1.00 per server) and support team is amazing at support.

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Review by mrx3n GERMANY GERMANY, November 4, 2011

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I’ve been using this service for about a week now, and it runs smooth for a very low price. They provide additional RAM if you use Bukkit.

I’ve just been using their support once and they responded within minutes.

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Review by newreplica AUSTRALIA AUSTRALIA, October 28, 2011

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5 STAR SERVER HOSTING YOU DONT KNOW WHAT YOUR MISSING OUT ON SERIOUSLY THERE AMAZING CUSTOMER SERVICE BAM, BUY BAM GOT A SERVER, WEBSITE UP WITH NO WORK. PLUGINS BOOM EASY! IM NOT JOKING GO WITH THEM NOW THERE AMAZING!!!!!!!!!!!!

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Review by akash UNITED STATES UNITED STATES, October 27, 2011

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Great server host if you are a small group of friends. Great price and fast customer support considering they are a staff of 3. Can run many plugins but things get laggy once multiverse is being used. If you want multiverse step up to a better plan.

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Review by dragonk520 UNITED STATES UNITED STATES, October 27, 2011

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This website is amazing. Server quality is excellent, and the support is wonderful. 100% uptime for me so far, and I predict it will stay like that! great job, keep it up!

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Review by Rdavis0031 UNITED STATES UNITED STATES, October 27, 2011


This website is really good! I would recommend it to anyone trying to get an online server for cheap! There’s no lag everything works fine! They offer bukkit and others. Easy to install plugins and mods just like a regular server 5 stars

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Review by bizmar , October 8, 2011

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The server is fast, the support is fast and delightful, the website is a bit slow and unresponsive, but you have FTP access so it isn’t that bad.

Anyway, it’s SUPERB for the price.

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Review by goldern BRAZIL BRAZIL, October 6, 2011

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My first hosting of minecraft, i really like it, on the first day i have some issues, but with only one day all the problems get off and i can even use tnt and cannons! very fast hosting and very good at dashboard and no one problem with plugins and mysql,i love it.

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Review by Corinfox UNITED STATES UNITED STATES, September 28, 2011

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Had login issues, support was very quick and polite. Has Bukkit support, offers free website/mumble hosting with your order. Great server for a low number of people!

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Review by scil3nt UNITED STATES UNITED STATES, September 22, 2011


i just started a minecraft server with tree puncher i went with them because the server was close to home even before i was a client they were very polite and answered any questions i had. now that i have gotten started any information that i cant find on the info boards is quickly answered by instant message or help tickets. great service guys! thanks alot!

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Review by Migzz UNITED STATES UNITED STATES, September 15, 2011

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Best value game servers. The servers are on the inexpensive side, also the customer support is top excellence and beyond. I have opened a few tickets and all of those had been answered in a maximum of one hour. They will go beyond to accommodate the customer with their needs. The website has most of the answers.
I didn’t like how they set up the extra fee for MOD-ready server but other than that I am very happy with them. I would recommend Tree Puncher to anyone.

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Review by bambi5511 UNITED STATES UNITED STATES, September 14, 2011

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Tree Puncher and Kerplunc Gameing is amazing. They are always very helpful. I started my server around 2 in the morning eastern standard time, and they were up helping to get my server up and running. They are deffinatly the hosting site to choose.

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Review by enfo13 UNITED STATES UNITED STATES, September 11, 2011

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Treepuncher is a perfect host if you’re on a budget and have a low number of players. I had a few technical issues, but it was due to the type of bukkitplugins I was installing. The customer service is friendly and speedy.

You purchase the server per slot, so you’re never entirely clear on how much memory/processing you’re getting. Sometimes it gets laggy if you have too many heavy plugins, but the server never crashed. The previous host I had before Treepuncher was expensive, and when enough people were on in different parts of the world, the server would crash and we would lose 10-30 minutes of work.

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Review by XxLegiit UNITED STATES UNITED STATES, September 11, 2011

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This is the second server site that I have tried and it is significantly better, support is fast and very helpful and price, I mean $1 a slot? thats very affordable, All in all a great server hosting site.

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Review by Gskill UNITED STATES UNITED STATES, September 2, 2011

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First hosting company I’ve tried, and I’ve been sticking to it. I recommend this to anyone who needs a server for a low price. Sometimes it lags and sometimes it goes down, but over all, it’s the best for me.

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Review by Deja UNITED STATES UNITED STATES, August 28, 2011

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Searched the web for Minecraft servers, after searching and reading reviews I was going to attempt to do my own, until I was told about Tree Puncher. The price was great and from the reviews I decided to go with them. After purchasing I didn’t have to wait for a server, I received my welcome email and all the info I needed to get to get started. The dashboard is easy to use and if you don’t like your map its easy to get a new one. Every now and then the server has a hiccup, but I yet to experience the server being completely down, like it did with the last server my friends and I hate. Had a question and it was answered extremely fast.

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Review by BlackSash NETHERLANDS NETHERLANDS, August 25, 2011

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Just got ourselves a new minecraft server so we’d have something to do while raiding. Support is excellent so far and getting better with each passing minute. Support tickets are answered instantly and entirely to our satisfaction. Would definetly recommend Tree Puncher to people in need of an affordable and reliable Minecraft hosting solution.

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Review by Marcelo NETHERLANDS NETHERLANDS, August 24, 2011

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I’ve had a server with them when they first started, great service but I left for brohoster because everyone said it was the best. turns out, no, laggy as crap. They cant blame that on the one guy they kicke dout. So now brohoster is out of biz because they screwed us all like hos. Anyway now they reformed into pheonixerv? Still awful, so I cancelled there and signed back up at TreePuncher.com, pure bliss.

Agree or Disagree: Thumb up 1 Thumb down 3

Review by Bill G. , August 24, 2011

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Not only does the server run my mods flawlessly, its up 24/7, its a great price AND the tech support is super nice and down to earth. I wouldn’t go anywhere else. Thank you Kerplunc.com for creating TreePuncher.com You are a beacon of hope in a market crowded with morons.

Agree or Disagree: Thumb up 1 Thumb down 3

Review by james UNITED STATES UNITED STATES, August 21, 2011


good server minimal downtime nice access to files on server too
i really enjoy using the server with friends
amazing customer service was billed twice emailed them i was refunded with in the day
had minimal trouble signing in on mine craft some times bumps me off line and once had to reboot my server no major problems really

Agree or Disagree: Thumb up 1 Thumb down 3

Review by havenomercy3 , August 20, 2011

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For only $1/slot/month, I don’t have to charge my players to use my server. Great support and complete server control.

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Review by jonatard UNITED STATES UNITED STATES, August 19, 2011

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Very good server, the price really drew me in, reasonable 1$ per person per month

Agree or Disagree: Thumb up 3 Thumb down 5

Review by Assassinator980 AUSTRALIA AUSTRALIA, August 19, 2011

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This is the first gaming company I tried out for a minecraft server and I must say it is fantastic. Whenever I submit a Support Ticket I get a response very quickly. Even though it is hosted far away from Australia (Where I Live) I do not lag and if there ever is a lag spike (rare) it is gone almost straigh away. I highly recommend this server for anyone who would like a cheap minecraft server hosting.

Agree or Disagree: Thumb up 1 Thumb down 3

Review by Chiz_Wiz_42 UNITED STATES UNITED STATES, August 16, 2011

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Great Service, great product, great prices, nuff said.

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Review by Davies91 UNITED KINGDOM UNITED KINGDOM, August 9, 2011

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I cannot fault TreePuncher the service is amazing. Currently renting a minecraft server, ok I use it for minimal usage but I cannot fault it. The staff answer my service tickets within 24 hours most of the time and they solve the problem 100% time. The server is fast and has never had downtime.

They are a 100% top Notch ( <— minecraft joke) Comapny

Agree or Disagree: Thumb up 2 Thumb down 3

Review by Jamie UNITED STATES UNITED STATES, August 6, 2011

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I could write a long drawn out review but I don’t have to. This company believes in simplicity that works. I selected my server size paid for it and have had it up ever since. It just works. I’ve tried bigger names like brohoster, who went out of business for extremely bad management and quality of servers. I even tried Global 7 Hosting, took forever to set up and went down shortly after, it took them over a week to get it back up with no apology. I guess that’s why its called global “7″.

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Review by thenekom UNITED STATES UNITED STATES, August 6, 2011

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This couldn’t have been easier. The price was nice (which was the real draw for me to be honest), FTP access to upload bukkit plugins, world files, config files, etc. I decided to give these guys a spin based on a few recommendations from forums, and they do NOT disappoint. Basically, everything I wanted in a Minecraft server, they have. Full control, it’s as if the server were in my office. Very satisfied with this service.

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Review by Cerulean86 , August 5, 2011

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Service/Server Quality: I first ordered an incorrect minecraft service from kerplunc gaming for Hmod servers when I wanted bukkit. The admin was nice enough to help figure out what I was doing wrong but transferred the payments I had made towards the correct service. The only time my server has gone offline was from my own mistake. 5 stars

Website: The website is Easy to use but a bit clustered if you have lots of support tickets. They support MySQL, and will even set it up for you if you open a ticket for it. 4 stars

Pricing: The cost is a bit high if you want anything above a 15 player server(I have a 30 player server for 45$/m) but as far as downtime and lag it has none even with lots of users. As long as you don’t overload it with plugins (I use over 20 and it runs fine). 3 stars *I haven’t price checked other sites

TL;DR: I would give Tree Puncher an A-, I just wish it cost a bit less but seeing some other servers and how often they crash I am willing to pay the extra bit for great service and server quality. Overall 4 starts

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Review by mhanger70 UNITED KINGDOM UNITED KINGDOM, August 4, 2011

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I’ve purchased a 5 slot bukkit enabled server and ive found that it has run pretty well most of the time. I have experienced some recent connection problems but i have found that the customer support is very responsive and solves most of the problems within 24 hours of alerting them (which i think is very good as seeing as we’re in completly different time zones).

Agree or Disagree: Thumb up 1 Thumb down 3

Review by Ismaw34 SPAIN SPAIN, August 4, 2011

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This hosting is very flexible, and you have ftp access. You can contact to the admins to open ports or anything you need.
They are amazing and cheap.

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Review by bloodog , August 4, 2011


i like tree puncher because it is not only in my budget but it allows me to to many things i couldn’t do on my own. that and the kerplunc help is amazing.

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Review by brax , August 4, 2011

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i’ve been using minecraftgsp.com (kerplunk gaming) for almost a year. i’ve been very happy with them. i had shopped around for quite a while and they are a great fit for me and my friends.

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Review by WayGroovy UNITED STATES UNITED STATES, August 4, 2011

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I have been a customer of Kerplunc for minecraft hosting since 15 January 2011. I haven’t found anyone else to be reliable enough for me to jump ship. When I wanted to have a bit more control of my server, Kerplunc worked with me personally to give me direct access to everything I needed. There have been spot outages, but I’ve got an honest 98.8% uptime tick from minestatus.net.

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Review by sgenou FRANCE FRANCE, August 4, 2011

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Great host! Cheap! No lag and customer service is great! I recommand it to everyone!

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Review by Jandel122 NEW ZEALAND NEW ZEALAND, August 4, 2011

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My server is the best! I never have any lag and all of my users are very happy.

Although support hasn’t been online for a while, As soon as I contacted them they quickly said sorry for there inactivness (If thats even a word)

My minecraft server is teh best! If your looking for a great host I recommend everyone going to Tree Puncher for a great minecraft host AND WITH CHEAP PRICES! IT CANT GET BETTER

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Review by Princetbone UNITED STATES UNITED STATES, August 4, 2011


Kerplunc is such a great website for hosting servers.
When ever i had a problem come up i emailed them and they fixed it.

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Review by Akimoggie , August 4, 2011

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Very nice, inexpensive service. When I first signed up there were some troubles with my particular server as apparently it had been acting up on their end for some time, but their tech support got back to me extremely fast and were able to get me back online quickly. There were still some hiccups over the span of a week or two, but my friends and I were still able to play for hours and hours with no problems. Occasionally there is still a hiccup or so — downtime can be up to an hour — but it’s so infrequent it’s negligible, and for $5 a month I seriously can’t complain.

Agree or Disagree: Thumb up 5 Thumb down 2

Review by Agge333 SWEDEN SWEDEN, August 4, 2011

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This was my first hosting Company, but I still am a costumer of Kerplunc. I’ve never seen this kind of service and care for the customers! I think I’ll never leave them unless they stop of course, allthough i HAVE tested other companies aswell but they hadn’t half the good service as Kerplunc Gaming. Thanks so much for your work Kerplunc!

Agree or Disagree: Thumb up 5 Thumb down 2

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